Privacy Policy
Last updated: May 4, 2026
1. Introduction
Omnicore Trading & Investments ("we", "our", or "us"), registered in Egypt, operates the website https://omnicoretrading.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information submitted through our Site.
By using our Site or submitting an enquiry, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information you provide directly to us, including when you:
- Submit a quote or pricing enquiry through our contact form
- Email us at quotes@omnicoretrading.com
- Contact us via WhatsApp or LinkedIn
Information collected may include: your name, company name, email address, phone number, country/destination market, and product requirements.
We also automatically collect non-personal data through analytics tools (Google Analytics 4), including pages visited, session duration, and general geographic location (country level).
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and provide pricing quotations
- Process and manage trade orders and commercial negotiations
- Communicate about product availability, pricing, and shipment updates
- Improve our website and services
- Comply with legal and regulatory obligations
We do not send unsolicited marketing emails. Any follow-up communication is directly related to your submitted enquiry.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Logistics partners and freight forwarders, where required to process your shipment
- Banking institutions, for the purpose of processing trade payments (LC, T/T, CAD)
- Regulatory authorities, where required by Egyptian law or destination market customs regulations
- Technology service providers (email delivery via Resend, analytics via Google Analytics) who process data on our behalf under confidentiality obligations
5. Data Storage and Security
Your information is stored securely. Enquiry data submitted through our form is processed via Resend (email delivery service) and retained in our business email system. We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
No method of transmission over the internet or electronic storage is 100% secure. While we take appropriate measures to protect your information, we cannot guarantee absolute security.
6. Cookies and Analytics
Our Site uses Google Analytics 4 to collect anonymised usage data (page views, session data, country-level location). This data helps us understand how visitors use our Site.
Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and contractual obligations)
- Withdraw consent for processing, where consent is the legal basis
To exercise any of these rights, contact us at quotes@omnicoretrading.com.
8. Retention
We retain enquiry and contact data for as long as necessary to manage our commercial relationship with you and comply with applicable legal obligations. Trade documentation and correspondence related to completed transactions may be retained for up to 7 years in accordance with Egyptian commercial law.
9. International Transfers
Omnicore Trading & Investments operates from Egypt and serves buyers globally. When you submit an enquiry, your information may be processed by technology providers located outside Egypt. We ensure that any such transfers are subject to appropriate data protection safeguards.
10. Children
Our Site is intended for B2B commercial use and is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Contact
For any questions or requests regarding this Privacy Policy, contact us at: